Front Desk Associate

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

About the Role:
D1 Training - Melbourne is looking for an energetic and personable Front Desk/Social Media Associate to be the face of our facility and the voice of our brand online. This is a dynamic dual-role opportunity perfect for someone who thrives in a fast-paced fitness environment and has a passion for connecting with people both in person and across digital platforms. If you love fitness, people, and content creation, we want to hear from you!



Responsibilities:

• Greet and check in members and guests, providing a welcoming and professional front desk experience
• Manage phone calls, emails, and inquiries regarding memberships, programs, and facility information
• Create, schedule, and publish engaging content across social media platforms (Instagram, Facebook, TikTok, etc.)
• Capture photos and videos of training sessions, events, and facility highlights for social media use
• Monitor social media accounts, respond to comments and messages, and grow community engagement
• Process membership sign-ups, payments, and maintain accurate member records
• Support coaches and staff with daily operations and facility upkeep

Requirements:

• Strong interpersonal and customer service skills with a friendly, outgoing personality
• Experience with social media platforms and basic content creation tools (Canva, CapCut, etc.)
• Highly organized with the ability to multitask in a busy fitness environment
• Basic computer proficiency and experience with POS or membership management software a plus
• Passion for health, fitness, and athletic performance
• Reliable, punctual, and a strong team player
• Previous front desk, customer service, or social media experience preferred

About Us:
D1 Training is a premier athletic-based fitness facility built on the five core tenets of athletic training — agility, speed, strength, conditioning, and nutrition. Our Melbourne location is proud to serve athletes of all ages and fitness levels in a high-energy, results-driven environment. Our team is passionate, supportive, and dedicated to helping every member reach their full potential.