Benefits:
*We are looking for a candidate with strong customer service skills.
( Spanish and English speaking and writing is preferred)
About Us:
Nashville MMA Training Camp is a premier training facility offering classes in MMA, Jiu-Jitsu, Muay Thai, boxing, and fitness for all ages and skill levels. We’re committed to providing a welcoming and professional environment for everyone who walks through our doors no matter the skill level they are starting at.
Job Description:
We’re looking for a friendly and reliable Front Desk Associate to join our team! As the first point of contact for members and visitors, you’ll play a key role in creating a positive experience at our gym. Strong customer service skills are required.
Time:
Opener
Responsibilities:
- Greet members, guests, and prospective clients in a professional and welcoming manner
- Answer phone calls, respond to emails, and communicate via text messages
- Call new leads and follow up with trial clients
- Provide accurate information about classes, membership options, and scheduling
- Assist with new member sign-ups and check-ins
- Maintain a clean and organized gym environment
- Handle payments, waivers, and other administrative tasks
- Communicate and enforce gym policies to all clients
- Give tours of the facility
- Maintain rental gear and keep up with gym laundry
Requirements:
- Prior customer service experience (front desk, retail, hospitality, etc.)
- Strong communication and organizational skills
- Friendly, dependable, and professional demeanor
- Ability to multitask in a fast-paced environment
- Interest in martial arts or fitness is a plus, but not required
Preferred:
- Fluent in both English and Spanish (speaking and writing)
Job Type: Part-time
Benefits: