Front Desk Associate

Benefits:

• Employee discounts
• Health insurance
• Paid time off

Front Desk Agent – Fairfield Inn & Suites Parsippany by Marriott


Fairfield Inn & Suites Parsippany by Marriott is looking for a friendly, energetic, and customer-focused Front Desk Agent to join our team. The ideal candidate will provide exceptional guest service, ensure smooth front desk operations, and create a welcoming experience for all guests.


Responsibilities:

• Greet and welcome guests with professionalism and hospitality
• Handle guest check-ins and check-outs efficiently
• Answer phone calls, respond to guest inquiries, and assist with reservations
• Process payments and maintain accurate records
• Address guest concerns and resolve issues in a timely manner
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Maintain cleanliness and organization of the front desk area
• Follow Marriott brand standards and hotel policies

Qualifications:

• Previous hotel or customer service experience preferred
• Experience with hotel PMS systems is a plus
• Strong communication and multitasking skills
• Ability to work flexible schedules, including weekends and holidays
• Positive attitude and team-oriented mindset
• Professional appearance and customer-focused personality

Benefits:

• Competitive pay
• Marriott hotel discounts
• Growth opportunities within the company
• Supportive and friendly work environment

Join our team and become part of a company dedicated to hospitality excellence and guest satisfaction.


Apply today!