Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Dog handling and humane care which includes restraining and moving of dog from one work station to another.
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer – responsible for daily cash handling