At Ardan Med Spa by Refer.io, the person at the front desk is one of the most important people in the business. You are the first voice clients hear, the first face they see, and often the last interaction before they leave. That is the difference between a visit that felt fine and one people tell their friends about.This is not a sit-and-wait desk job. You keep a busy day moving and make the experience easy.What you will doAnswer phones and messagesSchedule appointments and follow-up servicesWelcome clients, check them out, and process paymentsHelp clients book their next visit so rebooking feels naturalMove clients into rooms and prepare them for servicesShow new clients around and explain how things workHelp coordinate additional offerings and keep the day organizedThe real job is bigger than the checklist. Notice what people need. Remember them. Make the next step obvious so nobody leaves wondering what to do. You are managing the experience, not just the calendar.Who this fits Previous title matters less than how you treat people. Reception, front desk, customer service, salon or spa, retail, hospitality, or medical reception all fit. We want someone warm, organized, and comfortable starting a conversation. You stay steady when the phone rings while a client is in front of you, and you recommend the next appointment because it helps them. You take ownership.HoursPart-time or full-time, about 25 to 40 hours per week.Pay Hourly pay plus performance bonuses tied to booking, rebooking, follow-up, and client experience goals.BenefitsPaid time offHouse cleaning benefitMonthly massageEmployee perks and access to select Ardan servicesRoom to take on more responsibility as the company growsHow to apply Apply with your resume. We review applications and contact candidates to schedule a conversation.If you have worked somewhere and thought you could make the experience better, we would like to meet you!Position DetailsJob Opening Type: Need to to fill immediately, on-site employmentJob Location: Wellesley, MAEmployment Type: Part-time or Full-time, about 25–40 hours per weekIf that sounds like you, we'd love to meet you. Apply Today!!
Job Posted by ApplicantPro