Job description: Cincinnati Marriott North is actively seeking dynamic candidates to fill our full-time Front Desk Associate positions. Candidates MUST HAVE open availability (days, evenings, weekends and holidays). Responsibilities and Duties Responsibilities of the Front Desk Agent position include: -providing exceptional service to guests at all times -assisting guests efficiently, courteously, and professionally in all guest services related functions -greets and registers guests, provides room assignments, and accommodate special requests -answers all incoming internal/external calls using proper etiquette -has thorough knowledge of reservation system and procedures -resolves guest challenges and takes appropriate action to ensure guest satisfaction -processes guest payments and follows proper cash handling procedures -must be able to stand for 8 consecutive hours Qualifications and Skills Previous hotel experience preferred. Previous customer service experience required. Benefits - 401 K - Health, Dental, and Vision - PTO after 6 months of service - Crestview Management, LLC-Hotel Discounts - Marriott travel discounts Job Type: Full-time Benefits:
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Work Location: In person |
| Location | West Chester, Pennsylvania |
| Website | https://www.columbiasussex.com |