Front Desk Attendant at Truxton Pool
Salary
$15.75 Hourly
Location
Annapolis
Job Type
Part-Time
Job Number
202600239
Department
Recreation & Parks
Division
R&P-PMRC FRONT DESK
Opening Date
05/08/2026
Closing Date
6/8/2026 11:59 PM Eastern
Job Summary
Responsible for ensuring that guests receive the highest level of customer service for Annapolis Recreation and Parks. Responsible for providing assistance and knowledge of facility rental and other center information. This front desk attendant will work weekdays and weekends at the Truxton Pool.
Essential Job Functions
Distinguishing features of the class
An employee in this class provides customer service to the front desk at the Truxton Pool. This includes answering phones, and equipment check out. Also works with other professionals throughout the center to ensure satisfied members and guests of the center.
Examples of work (illustrative only)
Assign staff for front desk and pool parties
Provide exceptional customer service to members & guests
Keep front desk area, lobby area, locker rooms, and parking lot neat and presentable at all times
Coordinate pool parties
Ensure building procedures are followed daily
Serves as initial customer service contact for members at the front desk and snack bar, including answering phone, questions, welcoming and signing in visitors, and other public communications
Responsible to assure phone and computer systems are functioning properly
Assist Program Staff as needed
Assist to ensure cleanliness and brochure distribution of lobby area/bulletin boards for inappropriate information/out of date materials
Other duties as needed.
Qualifications
Required knowledge, skills and abilities
Comprehensive knowledge of the principles and practices of customer service, one year of related customer service job experience; ability to work with the general public in a tactful way; general knowledge of first aid/CPR practices and techniques; ability to develop and maintain effective relationships with co-workers and activity participants.
Acceptable experience and training
Considerable organizational, direct customer service and clerical experience or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Employment Conditions
Physical ability: ability to operate multi-line phone equipment.
Visual ability: sufficient to observe recreation activities.
Hearing ability: sufficient to hold conversation with other individuals both in person and over a
telephone.
Speaking ability: Ability to communicate effectively with other individuals in person and over a
telephone.
Freedom from mental disorders, which would interfere with performance of duties as described.
This position is not eligible for benefits.
01
Are you a high school student with an interest in an athletic career.
02
Do you have a experience working in a recreation center or related experience?
03
Do you have experience working with customer service
04
What combination of experience and training do you have, which are identified in the knowledge skills and abilities of this job description?
Required Question
Employer City of Annapolis (MD)
Address 145 Gorman St # 2R
Annapolis, Maryland, 21401
Phone (410) 263-7998
Website www.annapolis.gov