Position: Front Desk Attendant
Job Type: Full-time and Part-time options available (let us know which one you're interested in)
Location: FFC West Loop
Required Shifts:
Full-time (Club Opener): 4:45am-1:15pm Monday through Friday
Part-time (Club Closer): Wednesdays from 6:00pm - 11:10pm and Fridays from 5:00pm - 9:10pm
Compensation: $17.05 per hour
Duties and Responsibilities:
- Greet members by name and create a great first impression of the club
- Check-in members and guests to the club
- Act as liaison between current and prospective members and Membership Department
- Answer incoming calls professionally
- Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
- Perform opening and closing functions regarding the front desk
- Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
- Attend all required department and club staff meetings
- Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer:
- Insurance: Medical (Full-time employees), Dental, and Vision though Blue Cross Blue Shield of Illinois
- 401K: Company match
- Life Insurance: Company-paid (Full-time employees)
- Professional Development: FFC matches 50% of educational costs up to $200/year (Full-time employees).
- Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
- Continued Education: Access to FFC University courses and discounted certifications.
Other Perks:
- Club Membership: Complimentary access to all FFC locations.
- Discounts: 25% off Spa, Retail, and Fitness classes.
- Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
- Inclusive Culture: A welcoming and diverse team environment.
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
Our Purpose:
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.