About the Role: Join our dynamic team at Hampton Inn at Blast Off Bay, where hospitality meets adventure! As the Front Desk Associate, you will be the welcoming face for our guests, ensuring a memorable stay at our vibrant hotel in Goddard, KS.
Responsibilities:
Greet and check-in guests with a warm and friendly demeanor.
Manage reservations and provide information about hotel amenities and local attractions.
Handle guest inquiries and resolve issues promptly and efficiently.
Process payments and maintain accurate records of transactions.
Monitor and maintain the cleanliness and organization of the front desk area.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Assist with administrative tasks and support hotel operations as needed.
Provide exceptional customer service to enhance the guest experience.
Requirements:
High school diploma or equivalent; hospitality experience preferred.
Strong communication and interpersonal skills.
Proficient in computer systems and hotel management software.
Ability to multitask and work in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Must be available to work flexible hours, including weekends and holidays.
Positive attitude and a passion for providing outstanding service.
Previous experience in a customer-facing role is a plus.
Numbers & Facts
Location
Goddard, KS
Job Type
Part-time
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Hotel Management Softwareunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
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