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Skills
Bartendingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Fast Foodunmatched
Interpersonal Skillsunmatched
Musicunmatched
Problem Solving Skillsunmatched
Training/Teachingunmatched
Description
About Us
Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.
We’re not your typical hotel, and we’re not looking for typical team members.
The Role
We’re looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.
This position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.
What You’ll Do
Welcome guests with a confident, friendly, and professional presence
Check guests in and out using our PMS system
Handle guest requests, questions, and problem resolution in real time
Support bar service, room service, and lobby experience when needed
Maintain cleanliness and presentation of the front desk and lobby
Monitor property activity and ensure a safe, secure environment (especially overnight)
Communicate clearly with team members across shifts
Requirements
What We’re Looking For
Strong reliability and punctuality (non-negotiable)
Excellent communication and people skills
Ability to stay calm and solution-oriented under pressure
Hospitality or customer service experience preferred
Bartending or bar knowledge is a plus (we can train the right person)
Comfortable working independently, especially for overnight shifts
Must be 21+
Benefits
Why Work With Us
Unique boutique hotel environment (music, events, social atmosphere)
Opportunity to learn both hotel operations and bar service
Flexible scheduling (part-time or full-time roles available)