Welcome guests with energy and professionalism using our Code S.E.R.V.E. service standards
Assign lanes, provide startup instructions, and help guests navigate the center
Answer phones and respond to guest questions in person with accurate, helpful information
Share promotions, specials, and upcoming events
Operate our POS system confidently and accurately, handling payments, issuing gift cards/coupons, and balancing your drawer
Assist with lane turnover and maintain organized, clean service areas
Communicate with pit crews and monitor lane activity to ensure smooth operations
Perform opening and closing duties as needed
Help monitor the environment to ensure guests are following safety rules
Jump in wherever needed to keep the guest experience strong
Friendly, upbeat, and confident communication style
Comfortable working in a lively environment with music, lighting effects, and large crowds
Able to multitask and stay calm under pressure
Previous hospitality, entertainment, or retail experience preferred
High school diploma or equivalent preferred
Must be available to work nights and weekends
Expect music, laughter, lights, bowling balls rolling, arcade games buzzing, and families celebrating. It can get loud. It can get busy. And it can get really fun.
You’ll spend most of your shift on your feet, interacting with guests, moving between lanes, and helping keep the experience smooth and memorable.
If you’re ready to work in an environment where energy is high and no two shifts are the same, apply today for immediate consideration.