Front Desk

Job Title: Front Desk  
Department: Operations  
Reports to: Office Manager  
FLSA Status: Non-Exempt 
Compensation Information: $21.00-$24.00 per hour

Company Overview  

ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. 

Position Summary    

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first 

Duties and Responsibilities  

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner  
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards  
• Maintains reception area and inventory control of office supplies, patient literature and all related items.  
• Performs miscellaneous job-related duties as assigned  

Knowledge and Skills/Expected Competencies  

• High School diploma or GED preferred  
• Professional and compassionate demeanor 
• Willingness to go above and beyond to ensure patient satisfaction 
• Excellent interpersonal skills and communications abilities 
• Impressive ability to efficiently manage multiple tasks 
• Computer competent and ability to work a multi-line phone system 

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