Front Desk Clerk, Blackwolf Run

Kohler Co

WI

JOB DETAILS
SKILLS
Customer Support/Service, Merchandising, Reconciliation, Sales, Telephone Skills
LOCATION
WI
POSTED
23 days ago

Location: Kohler, WI

Opportunity

Responsible for incoming calls, scheduling tee times, guest check-in, and handling all other front desk operations at Blackwolf Run.

SPECIFIC RESPONSIBILITIES

  1. Perform and thoroughly understand all functions of the POS (Point of Sale) and TTS (Tee Time Scheduling) systems. This includes handling confirmation information, ensuring accuracy of reservations, guest check-in, and reconciliation of cash drawer.

  2. Answer incoming phone calls. Route calls, take messages, and assist customers as needed.

  3. Greet and service customers in person and by phone. Answer general inquiries regarding golf courses; provide information regarding all hospitality businesses.

  4. Assist in directing guest traffic through the clubhouse.

  5. Ensure the golf shop, front desk, and all public areas are neat and orderly. Assist also in keeping general information displays stocked.

  6. Handle all cash transactions. Balance, deposit, and record cash as necessary.

  7. Open and close the golf shop and front desk area according to established procedures.

  8. Assist Supervisor-Merchandising with inventory, golf shop sales, and maintaining order in the shop as needed.

  9. Perform other duties, as assigned, relating to the successful and smooth operation of the golf shop.

This is a seasonal part-time position working both weekdays and weekends. Shifts vary between 6:00 am and 9:00 pm.

About the Company

K

Kohler Co

Gracious living is marked by qualities of charm, good taste and generosity of spirit. It is further characterized by self-fulfillment and the enhancement of nature. Our mission is to improve your sense of gracious living in every experience you have with a KOHLER® product or service.

INDUSTRY
Manufacturing
FOUNDED
1873