Front Desk Clerk (Full Time)

Responsibilities:

• Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures
• Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision.
• Handles assigned bank in accordance with established internal controls properly and performs accurately account postings to guest folios.
• Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desks daily operation.
• Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
• Able to articulate amenities menu and process guests orders and make reservations on behalf of the guest
• Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner.
• Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.
• Brings any problems to the attention of the manager or supervisor on duty.
• Must be able to wear a face mask during shift.
• Performs related duties as assigned.

Target Salary Range:

• $16.25 per hour