Qualifications/Education/Skills:
- High School diploma or equivalent.
- Previous cash handling and customer service experience required.
- Previous tourism/hospitality experience preferred.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Basic arithmetic skills.
- Basic computer skills.
- Professional dress and demeanor
Job Purpose:
- To greet, register, and assign rooms to guests.
- To provide excellent customer service.
Essential Functions:
- Greeting, registering, and assigning rooms to guests.
- Keeping accurate records of room availability and guest accounts.
- Taking accurate messages.
- Making and confirming reservations.
- Providing information to guests about Natchez and other services.
- Assisting guests in securing their valuables.
- Posting additional charges to guests’ bills.
- Maintaining a balanced cash drawer.
Work Environment:
- Inside office setting, air-conditioned and brightly lit.
It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.