Front Desk Clerk, PRN

ER of Irving
  • Irving, Texas
    30+ days ago

    Job Description

    About the Role:

    The Front Desk (PRN) position is a vital role within our health care and social assistance facility, serving as the first point of contact for patients and visitors. This position is responsible for ensuring a welcoming and efficient environment, facilitating smooth operations by managing appointments, inquiries, and patient flow. The Front Desk staff will play a crucial role in maintaining accurate patient records and providing essential information to both patients and healthcare professionals. By effectively communicating and coordinating with various departments, the Front Desk team contributes to the overall patient experience and satisfaction. Ultimately, this role is essential in supporting the mission of delivering high-quality care and assistance to our community.

    Minimum Qualifications:
    • High school diploma or equivalent.
    • Previous experience in a customer service or administrative role, preferably in a healthcare setting.
    • Strong communication and interpersonal skills.
    • BLS Certification (if you do not currently have one, you are required to obtain your BLS Certification within 60 days of your hire date.)
    Preferred Qualifications:
    • Experience with electronic health record (EHR) systems.
    • Certification in medical office administration or a related field.
    • Bilingual abilities are a plus.
    Responsibilities:
    • Greet and assist patients and visitors in a friendly and professional manner.
    • Manage appointment scheduling and patient check-in/check-out processes.
    • Answer phone calls and respond to inquiries regarding services, appointments, and general information.
    • Maintain accurate patient records and ensure confidentiality in accordance with HIPAA regulations.
    • Coordinate with healthcare providers and administrative staff to facilitate patient care and services.
    Skills:

    The required skills for this role include strong communication and interpersonal abilities, which are essential for interacting with patients and staff effectively. Organizational skills are crucial for managing appointments and maintaining accurate records, ensuring that the front desk operates smoothly. Attention to detail is necessary for handling sensitive patient information and adhering to confidentiality regulations. Preferred skills, such as familiarity with EHR systems, enhance the efficiency of patient record management and appointment scheduling. Bilingual abilities can significantly improve patient interactions, making services more accessible to a diverse community. Must have BLS Certification (if you do not currently have one, you are required to obtain your BLS Certification within 60 days of your hire date

    Numbers & Facts

    LocationIrving, Texas
    Websitehttps://erofirving.com

    Skills

    • Basic Life Support (BLS)unmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • High School Diplomaunmatched
    • Interpersonal Skillsunmatched
    • Medical Office Administrationunmatched
    • Medical Record Systemunmatched
    • Medical Recordsunmatched
    • Multilingualunmatched
    • Organizational Skillsunmatched
    • Patient Assessmentunmatched
    • Patient Careunmatched
    • Record Keepingunmatched
    • Regulationsunmatched
    • Schedule Developmentunmatched
    • Telephone Skillsunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder