Billing, Coaching, Communication Skills, Customer Experience, Customer Relations, Data Entry, Detail Oriented, Fine Art, Life Insurance, Marketing, Music, Operational Support, Operations, Photography, Presentation/Verbal Skills, Problem Solving Skills, Quality of Care, Retail, Team Player, Writing Skills
Front Desk Concierge
Company Overview
Park Hill Fine Art Portraits is a luxury fine art photography studio in Fort Worth, creating timeless, heirloom portraiture and an unmatched client experience for over 18 years. With a team of 30 and Great Places to Work Certification, we are known for making people feel deeply seen, honored, and celebrated through art.
We are a small, tight-knit, performance-driven team that values people first. We are adding a concierge to our front-of-house team to help us continue delivering a seamless, elevated experience to every client who walks through our doors.
The Opportunity
As a Studio Concierge, you are the heartbeat of the studio orchestrating the client journey from arrival to departure and ensuring every interaction reflects the level of luxury and care our brand is known for.
If you are energized by hosting, thrive in a fast-paced, client-facing environment, are resilient to change and can pivot quickly, and love being the person who keeps everything running smoothly under pressure, this role offers a clear pathway to grow within a thriving, mission-driven company.
What You'll Do
- Own the in-studio client experience from greeting to farewell, anticipating needs and creating a warm, elevated environment throughout each visit.
- Open and close the studio each day, ensuring every space is guest-ready, polished, and aligned with our brand standards.
- Handle inbound and outbound calls with professionalism and warmth, providing directions, answering questions, and clearly setting expectations for upcoming sessions that day.
- Support daily operations with light administrative work, including invoicing, data entry, marketing mailers, and scheduling support.
- Be the go-to resource for the team and clients, stepping in proactively to solve problems and keep the studio day running smoothly, including during evenings and weekends.
What We're Looking For
- A high-energy service professional who genuinely enjoys people, children, and pets and brings a warm, welcoming presence to every interaction.
- Polished, brand-aligned appearance and demeanor, with strong verbal and written communication skills.
- Exceptionally detail-oriented, noticing and adjusting the small things tone of voice, lighting, music volume, and scents that elevate the client experience.
- A proactive, positive team player with experience in fast-paced hospitality or luxury retail environments who stays calm and solutions-focused under pressure.
Compensation and Benefits for Full Time Employees
- 100% paid health insurance with HSA for employees, with the option to add dependents.
- Optical/Dental Available
- PTO
- 401k
- Life Insurance
- Ongoing coaching and development in a people-first, Great Places to Work Certified company.
How to Apply
If this sounds like the kind of environment where you would thrive and grow, please apply with your resume and a brief note sharing why you are excited about the Studio Concierge role at Park Hill Fine Art Portraits.