About the Role: Join our dynamic team at Hammer and Nails - Grooming for Guys as a Front Desk Concierge! This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service.
Responsibilities:
Greet clients warmly and manage the check-in and check-out process.
Schedule appointments and manage the booking system efficiently.
Provide information about our services and promotions to clients.
Handle customer inquiries and resolve any issues promptly.
Maintain a clean and welcoming front desk area.
Assist in managing inventory and retail products.
Collaborate with team members to ensure a seamless client experience.
Process payments and manage cash transactions accurately.
Requirements:
High school diploma or equivalent; prior experience in a sales role preferred.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Proficiency in scheduling software and basic computer skills.
Positive attitude and a passion for grooming and self-care.
Detail-oriented with strong organizational skills.
Flexibility to work evenings and weekends as required.
Previous experience in a salon or spa setting is a plus.
About Us: Hammer and Nails has been providing top-notch grooming services for men since its inception. Our clients love the unique blend of a barbershop and spa experience, while our employees appreciate a supportive and fun work environment that prioritizes personal growth and teamwork.
Numbers & Facts
Location
Leawood, KS
Job Type
Part-time
Skills
Calendar Managementunmatched
Cash Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Manicuresunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Retail Managementunmatched
Salesunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Transaction Processing/Managementunmatched
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