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Front Desk Concierge

Hammer and Nails - Grooming for Guys

Leawood, KS

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JOB DETAILS
SKILLS
Calendar Management, Cash Management, Communication Skills, Computer Skills, Computer Software, Customer Experience, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, Interpersonal Skills, Inventory Management, Manicures, Multitasking, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Retail Management, Sales, Systems Administration/Management, Team Player, Transaction Processing/Management
LOCATION
Leawood, KS
POSTED
8 days ago
Benefits:
  • 401(k)
  • Employee discounts
  • Flexible schedule

About the Role:
Join our dynamic team at Hammer and Nails - Grooming for Guys as a Front Desk Concierge! This role is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service.



Responsibilities:
  • Greet clients warmly and manage the check-in and check-out process.
  • Schedule appointments and manage the booking system efficiently.
  • Provide information about our services and promotions to clients.
  • Handle customer inquiries and resolve any issues promptly.
  • Maintain a clean and welcoming front desk area.
  • Assist in managing inventory and retail products.
  • Collaborate with team members to ensure a seamless client experience.
  • Process payments and manage cash transactions accurately.
Requirements:
  • High school diploma or equivalent; prior experience in a sales role preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in scheduling software and basic computer skills.
  • Positive attitude and a passion for grooming and self-care.
  • Detail-oriented with strong organizational skills.
  • Flexibility to work evenings and weekends as required.
  • Previous experience in a salon or spa setting is a plus.
About Us:
Hammer and Nails has been providing top-notch grooming services for men since its inception. Our clients love the unique blend of a barbershop and spa experience, while our employees appreciate a supportive and fun work environment that prioritizes personal growth and teamwork.

About the Company

H

Hammer and Nails - Grooming for Guys

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