Condominiums, Construction, Customer Support/Service, Detail Oriented, Dry Cleaning, Interpersonal Skills, Laundry, Link Building, Organizational Skills, Residential Construction, Residential Real Estate, Telephone Skills
We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties.
Responsibilities:
- Responsible for meeting, greeting and directing residents and guests.
- Exceptional customer service.
- Track packages and dry cleaning items.
- Answering calls professionally and assists callers with directions or instructions for the building.
- Maintain a clean work space.
- Receive and process incoming and outgoing laundry, shipments and/or mail/packages.
- Monitor lobby traffic and alert residents to arriving guests and deliveries.
- Keeping the communal areas tidy and providing a security presence on-site.
- Maintain logbooks for visitors and contractors.
- Observe monitors for suspicious activities.
- Keep track of keys when needed.
- Assist management with request for residents.
- Must look professional and display a positive attitude. Requirements:
- Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests.
- Understands customer service.
- Prior experience working in a customer service industry.
- Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.
- Eager to learn and take on responsibilities.
Requirements
• Day shift concierge.
• Non-union.
• Building Link experience is strongly preferred.
• Must have pertinent experience.
• Building is new construction.
Compensation: $23.057 - 27.126 per hour.
Benefits
Brown Harris Stevens Residential Management is an equal opportuinty employer.
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Brown Harris Stevens Residential Management, LLC