Front Desk Concierge

Newtown Athletic Club

Newtown, Pennsylvania

JOB DETAILS
SKILLS
Calendar Management, Customer/Client Research, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Maintain Compliance, Merchandising, Privacy Controls, Retail, Retail Sales
LOCATION
Newtown, Pennsylvania
POSTED
30+ days ago

  • Greet clients and manage check-in/check-out
  • Verify client profiles, consents, and required documentation
  • Schedule appointments, manage waitlists, and optimize provider calendars
  • Process payments, memberships, packages, and retail sales
  • Maintain lobby cleanliness and presentation
  • Communicate pre- and post-care instructions as directed by providers
  • Support retail inventory (stocking, merchandising, counts)
  • Handle inbound calls, emails, and messages promptly and professionally
  • Protect patient privacy and ensure compliance with HIPAA and practice policies

 

About the Company

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Newtown Athletic Club