Front Desk Concierge (Overnight)

Stratton Amenities
  • Coral Gables, Florida
  • Autofill and Review
8 days ago

Job Description

Front Desk Concierge (Overnight)
Position Overview
Stratton Amenities is seeking a dependable and detail-oriented Overnight Concierge to support a luxury residential community. This role is responsible for maintaining a secure, professional lobby presence while managing front desk operations during overnight hours.

Key Responsibilities

  • Maintain a secure and attentive lobby presence throughout the shift
  • Monitor building access, verify guests, and enforce all entry protocols
  • Conduct routine property checks in accordance with site procedures
  • Answer and route phone calls, assist residents with overnight requests
  • Manage packages, deliveries, and key control as applicable
  • Document incidents, unusual activity, and complete accurate shift reports
  • Ensure the front desk and lobby remain clean, organized, and presentable
  • Escalate emergencies or issues to management or appropriate authorities

Qualifications

  • Prior concierge, front desk, hospitality, or security experience preferred
  • Strong judgment and ability to remain alert and engaged overnight
  • Professional communication and demeanor
  • Reliable, punctual, and able to work independently
  • Comfortable handling extended quiet periods without loss of focus
  • Basic computer skills and ability to learn property systems

Requirements

  • Must be available for overnight shifts
  • Must be able to stay awake, alert, and responsive throughout the shift
  • Must pass a background check

Compensation

  • Competitive hourly rate based on experience
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

Numbers & Facts

LocationCoral Gables, Florida

Skills

  • Computer Skillsunmatched
  • Detail Orientedunmatched
  • Operations Managementunmatched
  • Order Deliveryunmatched
  • Organizational Skillsunmatched
  • Telephone Skillsunmatched

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