Communication Skills, Customer Support/Service, Emergency Procedures, Interpersonal Skills, Multitasking, Operations Management, Problem Solving Skills, Property Management, Shipping/Receiving, Telephone Skills
LOCATION
Philadelphia, PA
POSTED
30+ days ago
Benefits:
401(k)
401(k) matching
Company parties
Emprime is seeking a reliable and professional Concierge to support residents and guests during evening and overnight hours. The Concierge will serve as the first point of contact, providing excellent customer service, maintaining front desk operations, and ensuring a safe and welcoming environment.
Responsibilities
Greet and assist residents, guests, and visitors in a professional manner
Manage front desk operations during assigned shifts
Answer phone calls and respond to inquiries
Monitor building access and follow security procedures
Assist with package handling, logging, and notifications
Respond to resident requests and coordinate with management or maintenance when needed
Maintain accurate logs and shift reports
Follow emergency procedures when necessary
Qualifications
Previous customer service, hospitality, or concierge experience preferred
Strong communication and interpersonal skills
Ability to work overnight and evening shifts
Reliable, punctual, and professional
Basic computer and phone system skills
Ability to remain alert and attentive during overnight hours
Preferred
Experience in front desk, security, or property management