Front Desk Coordinator

Normann Staffing

Kingston, NY

JOB DETAILS
SALARY
$20
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, Gastroenterology, Medical Office Administration, Medical Record System, Multitasking, Nurse Practitioner, Organizational Skills, Patient Assessment, Patient Care, Team Player, Telephone Skills
LOCATION
Kingston, NY
POSTED
30+ days ago
TITLE: FRONT DESK COORDINATOR
SCHEDULE: FULL TIME MONDAY- FRIDAY 7:30AM-4:00PM
PAYRANGE: $20- 21/hr (BOE)
POSITION TYPE: TEMP- PERM
LOCATION: KINGSTON, NY



Join a top-rated, independent gastroenterology practice in the Hudson Valley where your organization skills directly impact patient well-being. We are a busy, highly respected, independent gastroenterology practice featuring two physicians and a nurse practitioner. We pride ourselves on delivering exceptional, specialized patient care in a supportive environment.

Position Overview:
We are looking for a front desk coordinator to join our team to support lobby management and front-office communications for our high-volume practice. In this role, your focus will be creating a flawless, stress-free experience for our patients in both our physical lobby and virtual office workspace.

Key Responsibilities Include:
  • Interact with patients including patient Check-In & Check-Out and Lobby flow.
  • Handle virtual workspace by answering multi-line phone systems to book routine office encounters, answer patient inquires and take detailed messages from patients to route to our clinical team.
  • Facilitate digital patient communication.
  • Prepare for upcoming patient visits by confirming appointments and document preparation.

Qualifications & Requirements
•    High school diploma or equivalent required.
•    Minimum of 1 year of experience in a fast-paced customer service role.  Front desk, receptionist, or medical office preferred. 
•    The ability to work well with others and take instruction. 
•    Exceptional phone etiquette.
•    Warm, compassionate face-to-face demeanor. 
•    Punctual, highly organized, detailed oriented, multi tasker who is capable of working in a high volume, fast paced medical environment. 
•    Proficient with Electronic Health Record (Medent) software and productivity tools.

About the Company

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Normann Staffing

Normann Staffing is a private employment service that has been providing temporary and permanent staffing to organizations in New York's Hudson Valley since 1980. Recognized as the region's premier staffing agency, Normann Staffing has represented more than 300 current and former client organizations and employed more than 8,000 staff in Ulster County, Dutchess County, Orange County, as well as Greene, and Columbia Counties.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1980
WEBSITE
http://WWW.NORMANNSTAFFING.COM