Front Desk Coordinator

Refresh Dental

Mars, Pennsylvania

JOB DETAILS
SKILLS
Administrative Skills, Customer Support/Service, Dental Insurance, Dentistry, Employee Assistance Plan, Healthcare, High School Diploma, Mail Processing, Microsoft Office, Organizational Skills, Patient Care, Photocopy, Telephone Skills, Vision Plan
LOCATION
Mars, Pennsylvania
POSTED
10 days ago
Overview:

Refresh_Dental

Front Desk Coordinator

 

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.  Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

 

Wondering how this shapes your job experience?

 

 We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

 

Smiling from Open to Close

Monday:
8:00 am - 6:00 pm (Lunch 1-2)
Tuesday-Thursday:
8:00 am - 5:00 pm (Lunch 1-2)
Friday:
8:00 am - 1:00 pm
Responsibilities:

Skills Required to Make a Great “Impression” on Our Team

  • Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
  • Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
  • Explains procedures and/or services to patients using dental knowledge.
  • Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
  • Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications:

So How Can You “Fill” This Role?

  • High School Diploma or equivalent (Associate’s degree preferred)
  • 1-5 years of customer service, insurance, or dental experience preferred
  • Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Benefits

  • Health, Dental and Vision Insurance (Full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Employee Assistance Program
  • Referral Program
  • Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

#NADG3

About the Company

R

Refresh Dental

Refresh Dental was established in order to fulfill a need in our markets for professional dental management services. We offer transition and ownership/employment opportunities to practicing dentists. Our dentists, hygienists, dental assistants, lab technicians, support staff, and resource team all play important roles in the management of our practices. The teamwork between our entire team produces great results in providing quality dental care to each and every patient while maximizing each practices earning potential.

Along with our clinical professionals, the Refresh Dental support staff plays a key role in the management of our practices. Our Office Managers and Front Office Team Members help in managing doctor and hygienist schedules, assist with insurance and medical billing, and provide a WOW Customer Service Experience to each and every patient. The teamwork between our entire team produces great results in building patient relationships.

Every Refresh Dental practice is supported by our Resource Team, based out of Canfield, Ohio. This team provides management strategies proved to maximize each practices earning potential. We have opportunities in marketing and advertising, human resources, finance, information technology, recall and reactivation, and more.

Vision:

We are the premier dental company in our region. We deliver unsurpassed service to each patient. Our culture and devotion to growth provides an excellent work place for our team.

Mission:

We are a corporation creating lifelong relationships that are founded on a service driven patient experience. We are committed to doing the right thing even when it is the harder thing to do. We uphold to what we say as an unbiased commitment to each other and our patients.

Culture:

The Refresh culture is the thread of our company. It is the spirit of who we are, how we service each patient, and how we treat each other. As the company grows, we focus on developing personally and professionally. Team members act as a mirror of our mission and every day we find ways to recognize, celebrate, and show gratitude for the achievements of all members. We integrate our personalities into our professional lives to embrace individualism of each team member to achieve an ongoing state of happiness and freedom. Our core values guide us in every decision that is made. Most importantly is the courage to focus on Integrity, doing the right thing even when it is the harder thing to do. We are confident that as we focus on our culture, our core values, and our relationships, we will succeed in fulfilling our vision of delivering unsurpassed service to our patients and providing an excellent work environment for each member of our team.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Management Consulting Services
FOUNDED
2008
WEBSITE
http://gorefreshdental.com/