Front Desk Coordinator

Benefits:

• Competitive salary
• 401(k)
• Employee discounts
• Paid time off

About the Role:
Paradise Medspa & Wellness in Phoenix, AZ is looking for a warm, polished Front Desk Coordinator to be the welcoming face of our thriving practice. This is your chance to join a dynamic medspa & wellness team where every day you help clients look and feel their best. If you thrive in a fast-paced, beauty-forward environment, we want to hear from you!



Responsibilities:

• Greet and check in clients, creating a welcoming and luxurious first impression
• Manage appointment scheduling, cancellations, and confirmations using medspa software
• Answer inbound calls, emails, and inquiries with professionalism and product knowledge
• Process payments, manage client accounts, and handle point-of-sale transactions
• Coordinate with medical and aesthetic staff to ensure smooth daily operations
• Promote medspa services, packages, and retail products to clients
• Maintain a clean, organized, and inviting front desk and reception area

Requirements:

• 1+ years of front desk, receptionist, or customer service experience preferred
• Experience in a medspa, salon, wellness, or healthcare setting is a plus
• Strong communication and interpersonal skills with a client-first attitude
• Proficiency with scheduling software, POS systems, and basic computer skills
• Highly organized, detail-oriented, and able to multitask in a busy environment
• Professional appearance and demeanor consistent with a luxury wellness brand
• Passion for aesthetics, wellness, and delivering exceptional client experiences

About Us:
Paradise Medspa & Wellness is Phoenix's premier destination for cutting-edge aesthetic treatments and wellness services. Our clients love us for our personalized care, expert staff, and results-driven approach to beauty and well-being. We foster a supportive, uplifting team culture where employees are proud to come to work every day.