Administrative Skills, Body Shop, Communication Skills, Customer Relations, Customer Support/Service, Fax Machines, Insurance, Multitasking, Organizational Skills, Team Player, Telephone Skills, Time Management
LOCATION
Raynham, MA
POSTED
30+ days ago
Benefits:
401(k) matching
Free uniforms
Paid time off
Front Desk Coordinator – Columbia Auto Body (Raynham, MA)
Columbia Auto Body is looking for a reliable, organized, and customer-focused Front Desk Coordinator to join our fast-paced and energetic team. This role is the first point of contact for our customers and plays a key part in delivering the high level of service we’re known for.
Responsibilities:
Answer and manage incoming phone calls
Respond to emails in a timely and professional manner
Handle faxing, scanning, and general office tasks
Greet customers and assist with check-in/check-out processes
Provide excellent customer service and maintain a positive experience
Coordinate communication between customers, staff, and insurance companies
Support daily front office operations as needed
What We’re Looking For:
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Positive attitude and team-oriented mindset
Comfortable with basic office technology (phones, email, scanning, etc.)
Prior customer service experience is a plus
About Us: At Columbia Auto Body, customer service is a core part of our values. We take pride in creating a fun, supportive, and high-energy work environment where everyone plays an important role. We’re looking for someone who fits our culture and is ready to grow with us.
If you’re motivated, dependable, and enjoy working with people, we’d love to hear from you.