Front Desk Coordinator

MINIMUM QUALIFICATIONS:

• Three (3) years previous related experience in a large complex healthcare setting.
• Demonstrated knowledge of third party payors including federal, state, and private health plans.
• Demonstrated computer skills and be able to work between multiple systems during calls.
• Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Be able to maintain strict confidentiality. Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
• Be a self-starter who is accountable, open to new ideas, creative, and flexible.
• Demonstrated ability to work in a large, complex organization. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.

PREFERRED QUALIFICATIONS

• Highly preferred bilingual Spanish.
• Healthcare experience.
• Experience using EPIC Cadence.
• Experience using FinancialLink, TravelLink, and BLINK.
• Knowledge of medical/scientific terminology.
• Knowledge of policies and procedures regarding pre- and post-award, purchasing, pay authorization, travel, and entertainment expense reimbursement.

SPECIAL CONDITIONS

• Must be able to work various hours and locations (including weekends and evenings) based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.