Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the lowcountry to operate a physicians’ practice and three nationally certified and state licensed endoscopy centers. Our team includes ten outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients.
We value the health, service, and satisfaction of our patients above all else.
Full-Time Front Desk Coordinator needed for our high volume, fast-paced endoscopy center in Summerville.
Duties& Essential Job Functions
- Welcomes and greets all patients and visitors
- Registers patients according to established protocols
- Assists patients with completing all necessary forms and documentation
- Ensures patient information is accurate in the electronic medical record including billing information
- Informs patients of the office’s policies and procedures
- Collects co-pays and payments
- Ensures the reception area is well-maintained, neat, and clean
- Facilitates patient flow by notifying the clinical staff of the patient’s arrival, being aware of delays and communicating with patients and clinical staff
- Answers phone calls with proper phone etiquette and transfers when appropriate
- Ensures the front desk is adequately stocked with office supplies by anticipating inventory needs, placing orders and monitoring office equipment
- Scans documents into the patient’s electronic medical record when appropriate
- Prepares patient packets by printing and affixing name labels
- Reconciles schedules for the next day
- Protects patient confidentiality by making sure Protected Health Information is secured
Requirements
- High school diploma or equivalent (College education-preferred)
- 2 years of healthcare experience preferred
- Knowledge of medical terminology
- Work independently
- Manage multiple priorities
- Outstanding customer service skills
- Experience with high patient volume
- Professional etiquette and ability to communicate clearly and effectively
- Ability to exercise tact under pressure
- Ability to work in a team environment and effectively contribute as a member of a team
- Excellent time management and organizational skills
- Strong attention to detail
- Computer literacy-required
- Hours vary 5:45am-3pm
Work location: 328 Midland Parkway, Summerville, SC 29485
Are you looking for a new career? Charleston GI is a great place to work. Highly rated on Glassdoor and Indeed. We work together as a team to be successful.
Are you looking for a job where you enjoy coming to work each day? Consider applying today!