Front Desk Coordinator

We are partnering with a local Dental Office that is seeking a Front Desk Coordinator!

Front Desk Coordinator

Temp-to-Hire

Tampa, FL 33604

Pay:

$17.00-$25.00 dependent on experience

Schedule:

• Monday & Wednesday: 8:00 AM - 5:00 PM
• Tuesday & Thursday: 9:00 AM - 6:00 PM
• Friday: 9:00 AM - 5:00 PM

Position Summary

We are seeking a professional, organized, and customer-focused Front Office Coordinator / Patient Scheduling Representative to join our team. The ideal candidate is bilingual in English and Spanish and possesses excellent communication and customer service skills. This role serves as the first point of contact for patients and plays a key role in ensuring smooth daily operations.

Key Responsibilities

• Answer and manage incoming phone calls in a professional and courteous manner.
• Schedule, reschedule, and confirm patient appointments.
• Request, collect, and track required patient paperwork and documentation.
• Contact patients to confirm upcoming appointments and provide necessary instructions.
• Maintain accurate scheduling records and patient information.
• Respond to patient inquiries and assist with general administrative support.
• Communicate effectively with patients, providers, and staff to ensure a positive patient experience.

Qualifications

• Bilingual in English and Spanish.
• Previous experience in a medical office, front desk, customer service, or administrative role preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using phone systems, scheduling software, and standard office technology.
• Professional demeanor with a strong commitment to customer service.
• Ability to work independently and collaboratively in a team environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.