Front Desk Customer Service

Front Desk Customer Service - Part Time / Full Time
FLB Entertainment Center | Folsom, CA

Join FLB Entertainment Center, a beloved family-owned business with over 30 years of experience in providing exceptional entertainment to Folsom and surrounding areas. As a Front Desk Customer Service Representative, you will play a vital role in creating a welcoming environment for our guests while showcasing your outgoing personality and multitasking skills. This position offers a dynamic atmosphere where you can interact with diverse customers and be part of a passionate hospitality team.

Key Responsibilities

• Provide excellent customer service at the front desk, welcoming guests and assisting with inquiries.
• Manage reservations, check-ins, and check-outs efficiently.
• Handle guest requests and concerns promptly and professionally.
• Assist in maintaining a clean and organized front desk area.
• Collaborate with team members to ensure smooth operations.

Requirements

• Night and weekend availability is required.
• Proven ability to multitask in a fast-paced environment.
• Reliable and punctual with a strong work ethic.
• Outgoing and energetic personality with a passion for customer interaction.
• Dependable, people-oriented, and adaptable to changing situations.

Schedule

• Full-time and part-time positions available.
• Must be available for night and weekend shifts.

Why You'll Love Working Here

• Competitive pay ranging from $17.00 to $22.00 per hour, plus tips.
• Join a friendly and supportive work environment.
• Opportunity for growth and advancement within a well-established business.
• Be part of a team dedicated to providing the best entertainment experience.

Join the Team
Ready to bring your customer service skills to FLB Entertainment Center? Apply now to become part of our vibrant team and help us continue to provide exceptional entertainment to our community!