Bilingual Dental Receptionist – Periodontal Office Angel Diaz-Norrman, D.D.S., P.A. Location: Miami, FL 33165 Job Type: Full-time Work Location: In person About Our Office Angel Diaz-Norrman, D.D.S., P.A. is a busy periodontal practice in Miami dedicated to providing compassionate, professional care to our patients. We are seeking a dependable, organized, and bilingual English/Spanish Dental Receptionist to join our front office team. Our office offers:
A safe and professional work environment
On-the-job training
A rewarding opportunity to support patients and healthcare professionals
Opportunities for full-time and part-time employment
Position Summary The Dental Receptionist will serve as the first point of contact for our patients and visitors. The ideal candidate is compassionate, discreet, detail-oriented, and able to manage multiple responsibilities in a fast-paced medical office. Responsibilities
Greet and assist patients in person and by telephone
Answer phone calls professionally and courteously
Schedule and coordinate patient appointments
Verify patient insurance benefits
Assist doctors, staff, visitors, and patients as needed
Maintain accurate patient records and documentation
Assist with patient admissions and treatment procedures according to established protocols
Respond appropriately to patient concerns and emergencies
Maintain front-desk supplies, equipment, and repair requests
Follow office policies, procedures, and established protocols
Protect patient, doctor, and staff information in accordance with HIPAA regulations
Maintain confidentiality of all sensitive information
Perform other front-office duties as assigned
Qualifications
Fluency in both English and Spanish is required
High school diploma or equivalent required
Previous dental or medical front-desk experience preferred
Strong organizational, administrative, and planning skills
Excellent communication and documentation skills
Strong computer and information technology skills
Meticulous attention to detail
Ability to multitask and work effectively under pressure
Ability to respond calmly and appropriately to urgent situations
Professional, compassionate, dependable, and patient-focused
Ability to exercise discretion when handling confidential information
Passion for providing excellent healthcare service
Preferred Experience
Dental front desk: 1 year preferred
Experience with insurance verification and appointment scheduling preferred
Benefits
401(k) matching
Health insurance
On-the-job training
If you are bilingual, organized, compassionate, and interested in joining a patient-focused periodontal practice, we encourage you to apply.
Numbers & Facts
Location
Miami, FL
Job Type
Full-time
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
English Languageunmatched
Equipment Maintenance/Repairunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcareunmatched
High School Diplomaunmatched
Information Technology & Information Systemsunmatched
Maintenance Servicesunmatched
Medical Assistanceunmatched
Medical Officeunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Patient Careunmatched
Periodonticsunmatched
Plan Meetingsunmatched
Policy Developmentunmatched
Procedure Developmentunmatched
Record Keepingunmatched
Regulationsunmatched
Safety/Work Safetyunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
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