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Front Desk Escrow Support

Workway

Richardson, TX

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JOB DETAILS
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Escrow, Escrow Services, Health Plan, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Order Management, Order Processing, Organizational Skills, Photocopy, Presentation/Verbal Skills, Telephone Skills, Writing Skills
LOCATION
Richardson, TX
POSTED
30+ days ago
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Front Desk Escrow Support opportunity with our client — a growing, client-focused title company committed to providing exceptional closing and escrow services throughout Texas. The organization prides itself on accuracy, professionalism, and delivering a seamless experience for clients and partners.

The Front Desk Escrow Support is responsible for below specific duties.

Your specific duties will include:
  • Greet and assist clients, visitors, and vendors in a professional and courteous manner.
  • Answer, screen, and direct incoming phone calls and emails.
  • Enter and process new title orders and client information accurately into the system.
  • Utilize SoftPro and title-related software to input and manage order details and files.
  • Maintain organized digital and physical filing systems for title and escrow documents.
  • Schedule appointments, consultations, and meetings for attorneys and staff.
  • Prepare, scan, copy, and distribute documents and correspondence.
  • Assist with client intake forms and information collection.
  • Track and update order statuses and communicate updates to the team as needed.
Required qualifications for the position include:
  • Minimum 1–2 years of experience as a Title Order Entry Assistant or similar role.
  • Hands-on working knowledge of SoftPro software.
  • Understanding of title and escrow processes, documents, and terminology.
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

#escrowassistant #escrowjobs #workway #workwayescrowjobs @workwaycareers

About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/

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