Communication Skills, Customer Support/Service, Detail Oriented, Interpersonal Skills, Service Delivery, Team Player
LOCATION
Salem, NH
POSTED
Today
Overview:
Job Title: Front Desk Executive / Receptionist
Location: Salem, New Hampshire
Accommodation: Available
Overview
We are looking for a courteous and dependable Front Desk Executive / Receptionist to join our team. Inthis role, you will support the Guest Service team in ensuring a smooth check-in and check-out process while delivering excellent service to all guests.
Responsibilities
Support Guest Service Agents and Front Office staff with guest arrivals and departures
Handle guest questions and requests promptly, professionally, and efficiently
Offer clear directions and recommendations for local attractions and destinations
Maintain up-to-date knowledge of hotel services, facilities, events, and nearby points of interest
Communicate accurate information to guests and team members
Work collaboratively with colleagues across departments to ensure seamless operations
Contribute to a welcoming and positive environment for both guests and staff
Requirements
Strong commitment to delivering outstanding customer service
Good communication and interpersonal skills
Reliable, adaptable, and detail-oriented
Ability to work efficiently in a fast-paced setting