We create possibilities that move life and commerce forward
Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
General Summary
The Front Desk & Facilities Coordinator is a part-time, in-person role based in Atlanta, GA, working up to 20 hours per week in half-day shifts Monday through Friday. This individual serves as the friendly, professional face of the office and provides dependable backup coverage for the full-time front desk associate, helping ensure a warm, seamless experience for employees, guests, customers, and partners.
In addition to front desk coverage, this role supports the day-to-day operation of the office and Executive Briefing Center (EBC), including meeting readiness, basic audio/visual support, catering coordination, visitor management, and general workplace support. The ideal candidate is dependable, service-oriented, organized, and comfortable handling a variety of administrative, hospitality, and facilities-related tasks in a fast-paced office environment. This role is designed with growth potential and may evolve into a full-time opportunity over time.
Principal Duties and Responsibilities
- Serve as a friendly, welcoming, and professional first point of contact at the front desk, greeting visitors, answering and directing calls, and assisting employees and guests as needed.
- Provide dependable backup coverage for the full-time front desk associate during lunch breaks, sick days, vacation, and other absences, ensuring uninterrupted, high-quality front-of-house service.
- Manage visitor check-in and check-out processes, including guest notifications, visitor badges, and adherence to office access and security procedures.
- Support technology needs in the Executive Briefing Center (EBC) and meeting spaces, including setting up and troubleshooting basic audio/visual equipment, displays, video conferencing, cables, and connections so meetings run smoothly.
- Prepare conference rooms and front-of-house spaces for meetings, executive visits, customer briefings, and other on-site events, including room readiness, resets, and general presentation.
- Deliver, set up, refresh, and clean up catering for meetings and events, coordinating timing, presentation, and communication with catering vendors and internal stakeholders.
- Receive, sort, and distribute mail, packages, and courier deliveries; coordinate outgoing shipments and assist with general office logistics as needed.
- Monitor and replenish office, kitchen, pantry, and meeting-room supplies to help maintain a clean, organized, and well-stocked environment.
- Help maintain a tidy, welcoming, and professional front-of-house and common-area environment, including reception, conference rooms, kitchens, and shared spaces.
- Submit, monitor, and follow up on routine facilities or workplace service requests, escalating building, maintenance, cleaning, safety, or equipment issues to the appropriate manager or partner team.
- Provide administrative, hospitality, and facilities support for internal teams, executives, and visitors, using sound judgment to resolve routine issues and escalate more complex matters appropriately.
- Follow established office safety, emergency, and evacuation procedures and respond appropriately within defined guidelines.
- Go above and beyond as needed by anticipating needs, lending a hand across the office, and contributing to a positive, service-oriented workplace culture.
- Perform other duties as assigned.
Role Details
Schedule and Role Type
- Part-time, up to 20 hours per week
- Half-days, approximately 9 AM to 1 PM, Monday through Friday
- On-site at Manhattan’s global headquarters in Atlanta, GA
- Individual contributor working under moderate supervision and meeting job duties as outlined by the manager
Skills / Qualifications
- Entry-level position
- High school diploma or equivalent required
- Prior front desk, reception, hospitality, administrative, workplace, or customer service experience preferred
- Flexibility to adjust to occasional changes in priorities, schedules, or event support needs
- Comfortable setting up and troubleshooting basic audio/visual and conferencing technology in the Executive Briefing Center (EBC) and meeting spaces, including displays, conferencing tools, cables, and connectivity
- Basic PC and software skills, including Microsoft Office
- Friendly, welcoming, and professional demeanor with strong interpersonal skills
- Dependable, punctual, and comfortable serving as the first point of contact for guests and employees
- Strong organizational skills and attention to detail
- Ability to multitask, prioritize, and remain calm in a fast-paced, interruption-driven environment
- Service-oriented mindset with a willingness to assist wherever needed
- Ability to handle sensitive or confidential information with professionalism and discretion
- Comfortable working independently during front desk coverage periods
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Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.