Administrative Skills, Communication Skills, Computer Skills, Customer Support/Service, Fitness, Interpersonal Skills, Organizational Skills, Problem Solving Skills, Regulations, Telephone Skills
LOCATION
Beaverton, OR
POSTED
30+ days ago
Benefits:
Employee discounts
Free uniforms
Wellness resources
We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Assist club coordinator with tasks
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring the facility is clean and safe