We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure gym systems and processes are followed
Enforce facility rules and regulations, ensuring faciling is clean and safe
Qualifications:
Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude!
Passion for health & fitness
Basic computer proficiency
Complete our short application today!
As one of the nation’s leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services, Genesis focuses on the vitality of the person. How and where we can make a difference in the overall well-being and healthy outlook of everyone we serve is our daily mission.
At Genesis, our growing and diverse team of employees change the lives of our guests and residents each day. Keeping them vital, active and independent serves as daily inspiration as to why they chose Genesis in the first place – to change lives, including their own.