Company: Disc Centers of America- Altamonte Springs Specialty: Non-Surgical Spinal Decompression Location: Altamonte Springs, FL
At Disc Centers of America, our mission is to deliver life-changing relief through innovative, non-surgical care. We specialize in helping patients reclaim their mobility and confidence—naturally—by using research-backed IDD Therapy and state-of-the-art decompression tables. Our goal is to provide a safe, effective alternative to surgery for those suffering from chronic back, neck, and disc pain.
Job Summary We are seeking a highly motivated, detail-oriented, and patient-focused Front Desk Manager to be the welcoming heart of our clinic. You will play a critical role in the patient’s journey, ensuring an exceptional experience from their first interaction through the completion of their care plan.
Key Responsibilities
Patient Welcome & Flow: Greet patients with a warm smile, manage the check-in/out process, and maintain a high-energy, professional office atmosphere.
Scheduling: Manage patient appointments across all phases of care using our practice management software.
Communication: Answer and return calls professionally, follow up with new patient leads, and build strong rapport to guide patients through their onboarding.
Financial Management: Collect payments, manage financial accounts, and clearly educate patients on care plans and financial expectations (insurance vs. self-pay).
Administrative Support: Maintain accurate patient records, request medical records (MRIs, history), and ensure compliance with HIPAA guidelines.
Internal Marketing: Assist with social media content and patient engagement initiatives to support office growth.
Qualifications & Skills
Experience: 3+ years in a medical front desk or administrative role required.
Communication: Superior verbal and written skills with an ability to connect with people and empower them to reach their health goals- preferable bilingual (spanish)
Technical Proficiency: Comfortable with multi-line phone systems, MS Office, and Electronic Health Record (EHR) systems.
Mindset: Multitasker, Organized, Energetic, confident, and team-oriented personality who genuinely cares about patient outcomes.
Detail-Oriented: Highly organized with the ability to multitask in a fast-paced wellness environment.
Benefits
Competitive hourly pay (typically $18-$20/hr.
Opportunities for bonus potential and professional growth.
Employee discounts on wellness products and complimentary chiropractic care.
Paid Time Off (PTO) and paid holidays.
Numbers & Facts
Location
Altamonte Springs, FL
Skills
Administrative Skillsunmatched
Chiropracticunmatched
Detail Orientedunmatched
Financial Managementunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Planunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
Marketingunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Patient Careunmatched
Patient Educationunmatched
Patient Follow-upunmatched
Practice Management Softwareunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Social Mediaunmatched
Spanish Languageunmatched
Team Playerunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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