About the Role: Join the Emerald Eye Center Inc. as a Front Desk Manager, where you'll be the welcoming face of our ophthalmology practice in Encino, CA. We are looking for a dynamic individual who thrives in a fast-paced environment and is passionate about providing exceptional patient care.
Responsibilities:
Manage front desk operations, ensuring a smooth and efficient patient check-in and check-out process.
Supervise and train front desk staff to deliver outstanding customer service.
Schedule appointments and manage the calendar for multiple ophthalmologists.
Handle patient inquiries and resolve any issues promptly and professionally.
Maintain accurate patient records and ensure compliance with HIPAA regulations.
Process insurance claims and verify patient insurance information.
Assist in managing office supplies and inventory for the front desk.
Collaborate with clinical staff to enhance patient experience and streamline operations.
Qualifications:
Proven experience in a front desk or administrative role, preferably in a healthcare setting.
Strong communication skills, with fluency in both English and Spanish preferred.
Excellent organizational skills and attention to detail.
Ability to multitask and work effectively under pressure.
Strong interpersonal skills and a friendly demeanor.
High school diploma or equivalent; relevant certifications are a plus.
Commitment to providing exceptional patient care and service.
About Us: Emerald Eye Center Inc. has been serving the Encino community for over a decade, providing top-notch eye care services. Our patients love us for our compassionate approach and state-of-the-art technology, while our employees appreciate a supportive work environment that values professional growth and teamwork.
Numbers & Facts
Location
Encino, CA
Job Type
Full-time
Skills
Calendar Managementunmatched
Claims Processingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
English Languageunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Leading Edge Technologyunmatched
Maintain Complianceunmatched
Medical Recordsunmatched
Multitaskingunmatched
Operations Managementunmatched
Ophthalmologyunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Regulatory Complianceunmatched
Spanish Languageunmatched
Team Playerunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.