Front Desk - Marsh Creek Community Center

Front Desk - Marsh Creek Community Center

Salary

$15.75 Hourly

Location

Marsh Creek Community Center 3050 New Hope Road, Raleigh, NC

Job Type

Part-Time

Job Number

2026-00655

Department

PRCR - Recreation

Opening Date

09/03/2026

Closing Date

9/24/2026 11:59 PM Eastern

Work Hours

Varies

• Description
• Questions

Job Description

Are you a friendly, dependable individual who enjoys helping others? Raleigh Parks is looking for Recreation Leaders to serve as the first point of contact for visitors at our facility. In this dynamic role, you will greet guests, assist with program registration, process payments, and provide information about our services and activities. Recreation Leaders also support Facility Directors and Assistant Directors with daily operations and can supervise a facility in their absence. There are weekday, evening, and weekend shifts available.

Join our team and help us build community through recreation!

Duties and Responsibilities

• Deliver outstanding customer service in-person, over the phone, and through other communication platforms.
• Answer questions about facility amenities, programs, and services.
• Promote Raleigh Parks programs and events.
• Monitor facility activity and assist in daily operations.
• Register participants and process payments using registration software.
• Complete administrative tasks such as filing, data entry, and record keeping.
• Assist with cleanliness and sanitization throughout the facility.
• Oversee participant check-in procedures for programs.

Typical Qualifications

• Must be at least 18 years old
• Experience working in a customer service or recreation setting is preferred.
• Knowledge of basic computer programs, including Microsoft Office
• This position requires the ability to move around and be able to lift at least 30 lbs.

Additional Information

Positions in this class typically require Climbing, Stooping, Kneeling, Crouching, Reaching, Standing, Walking, Seeing, Pushing and Pulling, Lifting, Fingering, Grasping, Feeling, Talking, Hearing and Repetitive Motions.

Subject to environmental conditions as activities occur inside and outside.

Physical Requirements: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Note

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.

01

Please provide your customer service experience.

02

Please select the shifts that you are available to work:

• Sundays 9am to 6pm
• Sundays 9am to 1pm
• Sundays 1pm to 6pm
• Fridays 6pm to 9pm
• Saturdays 9am to 3pm
• Saturdays 3pm to 10pm (After Hour Rental opportunities)

03

Do you have reliable transportation?

• Yes
• No

Required Question

Employer City of Raleigh North Carolina

Address 222 W. Hargett St.

Raleigh, North Carolina, 27601

Website https://raleighnc.gov