Do you make a GREAT first impression?
Do you NEVER meet a stranger?
If so, HealthCARE Express is looking for reliable, energetic, and outgoing individuals to join our D.O.F.I. team!
"D.O.F.I.?" That stands for Director of First Impressions - and that's exactly what this position is all about.
As the face of our company, the front desk team plays a vital role in the patient experience and overall success of our clinics. We're looking for someone who brings positivity, professionalism, and purpose to every interaction.
This role is more than answering phones or checking patients in. Our D.O.F.I. team helps create the entire patient experience from the moment someone walks through the door. We want dependable, upbeat people who bring energy, kindness, and professionalism to every interaction.
You'll greet patients, assist with check-in, verify insurance and demographic information, answer incoming calls, collect payments, scan documents into patient charts, and help keep the front office organized and running smoothly. You'll also assist patients with questions or concerns while maintaining confidentiality and professionalism at all times.
We're looking for team members who are flexible, open to learning new tasks, and willing to jump in wherever needed to help the clinic succeed. A positive attitude and strong customer service skills go a long way here.
The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment. Strong communication skills and basic computer knowledge are important. Previous medical office experience and familiarity with HIPAA are a plus, but we're happy to train someone with the right personality and willingness to learn.
Pay starts at $15/hour
This position is 30+ hours weekly with:
We offer a full benefits package including health, dental, and vision insurance, life insurance, short- and long-term disability, accident and critical illness coverage, Benefit Time Off, and bereavement leave.
At HealthCARE Express, we believe work should be meaningful and enjoyable. Our teams are encouraged to grow professionally, celebrate wins together, and bring personality into the workplace. From themed dress-up days to leadership opportunities, we work hard to create a culture people genuinely enjoy being part of.
With 15 urgent care clinics, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana, there are plenty of opportunities to grow with us.
If you're ready to be the friendly face patients remember, we'd love to meet you!