Front Desk/Medical Assistant

MUST BE A CERTIFIED MEDICAL ASSISTANT

The Medical Assistant/Front Desk Specialist performs a variety of administrative and clinical tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).

VITAL DUTIES AND RESPONSIBILITIES:

• Provides clerical support for a federally qualified health center.
• Answers and redirects telephone calls.
• Maintains medical staff/department schedules and calendars.
• Performs check-in and check-out of clients.
• Receives payments from clients for co-pays and payments on account.
• the department and organization.
• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
• Data entry of information using the appropriate format and agency guidelines.
• Coordinates and communicates information with internal and external customers.
• Flags client appointments for HAP's
• Makes appointment reminder calls to new clients.
• Performs deposit of office cash receipts
• Contacts, schedules appointments and processes paperwork for referrals.
• Initiates ROI forms for info requested by medical staff from other providers
• Scans documents and insurance cards.
• Coordinates client requests for ROI and form completion.
• Monitors no-shows/cancellations and sends letters to clients as appropriate
• Requests/tracks needed health records.
• Receives, sorts, forwards office mail.
• Communicates in-patient consultation requests to medical staff.
• Maintains updated medical staff schedules and on-call calendar.
• Formulates reports for the department, associated committees and reports as requested.
• Provides clerical support (copying, collating, form completion) for medical staff.
• Copies agency-wide e-mail notices for medical staff.
• Maintains adequate supplies inventory (office, charting, etc.). Answers and redirects telephone calls.
• Maintains medical staff/department schedules and calendars.
• Performs check-in and check-out of clients.
• Receives payments from clients for co-pays and payments on account.
• Performs other duties as assigned.

CORE DUTIES AND RESPONSIBILITIES:

• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
• Data entry of information using the appropriate format and agency guidelines.
• Coordinates and communicates information with internal and external customers.
• Flags client appointments for HAP's
• Makes appointment reminder calls to new clients.
• Performs deposit of office cash receipts
• Contacts, schedules appointments and processes paperwork for referrals.
• Initiates ROI forms for info requested by medical staff from other providers
• Scans documents and insurance cards.
• Coordinates client requests for ROI and form completion.
• Monitors no-shows/cancellations and sends letters to clients as appropriate
• Requests/tracks needed health records.
• Receives, sorts, forwards office mail.
• Communicates in-patient consultation requests to medical staff.
• Maintains updated medical staff schedules and on-call calendar.
• Formulates reports for the department, associated committees and reports as requested.
• Provides clerical support (copying, collating, form completion) for medical staff.
• Copies agency-wide e-mail notices for medical staff.
• Maintains adequate supplies inventory (office, charting, etc.)

EDUCATION & EXPERIENCE:

• High School diploma or G.E.D. required
• A certificate or degree from a vocational or technical school preferred.
• Six months related work experience/training preferred.
• Phlebotomy skills a must.

Please feel free to visit our website at www.porterstarke.org/careers to learn more about our organization.