Front Desk Mentak Health Clinic

Benefits:

• Paid time off

About the Role:
True Care Mental Health Clinic LLC is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our mental health clinic in Perth Amboy, NJ. This is a vital role where you'll help patients feel comfortable and supported from the moment they walk through our doors. If you're passionate about making a difference in people's lives and thrive in a fast-paced healthcare environment, we want to hear from you!



Responsibilities:

• Greet and check in patients in a warm, professional, and compassionate manner
• Answer and direct incoming phone calls, emails, and appointment inquiries
• Schedule, confirm, and manage patient appointments using clinic management software
• Verify patient insurance information and process co-pays and billing at point of service
• Maintain accurate and confidential patient records in compliance with HIPAA regulations
• Coordinate communication between patients, clinicians, and administrative staff
• Manage front desk operations including filing, data entry, and office supply inventory

Requirements:

• High school diploma or GED required; associate degree or medical office training preferred
• Prior experience in a medical, behavioral health, or mental health office setting is a plus
• Proficiency with electronic health records (EHR) and scheduling software
• Strong knowledge of medical insurance verification and billing procedures
• Excellent communication skills with a compassionate, patient-centered approach
• Ability to maintain strict confidentiality and adhere to HIPAA guidelines
• Bilingual in English and Spanish is a strong plus given the Perth Amboy community

About Us:
True Care Mental Health Clinic LLC is a dedicated mental health practice serving the Perth Amboy, NJ community with compassionate, high-quality behavioral health services. Our patients trust us to provide a safe and supportive environment where they can receive the care they deserve. Our team is passionate about mental wellness, and we foster a workplace culture built on empathy, respect, and professional growth.