About the Role: Join NJ Pediatric Neuroscience Institute as a Front Desk professional in Hackensack, NJ. Be the welcoming face of our organization, providing exceptional service to our patients and their families.
Responsibilities:
Greet patients and visitors with warmth and professionalism.
Manage appointment scheduling and patient check-ins efficiently.
Answer phone calls and respond to inquiries in a timely manner.
Maintain accurate patient records and ensure confidentiality.
Assist with billing and insurance verification processes.
Collaborate with medical staff to ensure smooth patient flow.
Handle administrative tasks such as filing and data entry.
Provide support to patients and families, ensuring a positive experience.
Requirements:
High school diploma or equivalent; additional education is a plus.
Previous experience in a front desk or customer service role preferred.
Strong communication and interpersonal skills.
Proficient in using office equipment and scheduling software.
Ability to multitask and stay organized in a fast-paced environment.
Compassionate demeanor with a focus on patient care.
Team player who is adaptable and willing to learn.
Knowledge of medical terminology is a plus.
About Us: NJ Pediatric Neuroscience Institute has been dedicated to providing specialized care for children with neurological conditions. Our commitment to excellence and patient-centered approach has made us a trusted name in the community, where both our patients and employees thrive.
Numbers & Facts
Location
Morristown, NJ
Job Type
Full-time
Skills
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Multitaskingunmatched
Neuroscienceunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Pediatricsunmatched
Record Keepingunmatched
Schedule Developmentunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
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