Front Desk Night Auditor

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Job Type

Full-time

Description

About Us:

Located in the heart of Del Mar, L'Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California's most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The Job:

As a Front Desk Night Auditor, you will play a critical role in the successful overnight operation of the resort. This is much more than a traditional night audit position you are the overnight face of the resort, responsible for ensuring our guests continue to receive the same exceptional level of service and care throughout the night.

Working independently, you will oversee the overnight Front Office operation while completing all required financial audits, reconciliations, and reporting. You will serve as a key communication link between departments, ensuring important information, incidents, guest requests, and operational needs are properly documented and communicated for the morning team.

You will also support and oversee the overnight valet operation, assist with late-night arrivals and departures, respond to guest requests, coordinate overnight services, and confidently address unexpected situations as they arise.

This is a highly visible position where your presence, judgment, and attention to detail directly impact the guest experience. Whether welcoming a late-night arrival, arranging transportation, responding to a guest request, resolving a concern, or simply being there when a guest needs assistance, you have the opportunity to create memorable experiences that last long after their stay.

You:

To be successful in this position, we're looking for an exceptional people connector who thrives on creating experiences, solving problems, and taking ownership. You are someone who remains calm and composed when faced with unexpected situations, understands the importance of anticipating guest needs, and takes pride in delivering genuine hospitality even during the overnight hours. The ideal candidate is someone who:

• Creates genuine connections with guests and colleagues
• Takes ownership of the overnight operation and guest experience
• Demonstrates exceptional attention to detail and accuracy
• Is confident handling guest requests, concerns, and unexpected situations
• Can effectively coordinate with and support the overnight valet operation
• Communicates important information clearly with all hotel departments
• Has strong problem-solving and decision-making skills
• Works well independently while knowing when to escalate an issue
• Maintains professionalism, patience, and composure under pressure
• Understands the importance of safety, security, and situational awareness overnight
• Takes pride in completing accurate audits, reconciliations, and required reporting
• Has a genuine passion for hospitality and creating memorable guest experiences

This role understands that every interaction matters. A late-night arrival, a forgotten item, or a guest concern can become an opportunity to turn an ordinary stay into an exceptional one. You are the person our guests can count on during the overnight hours and the person on our team can count on to make sure the resort is ready for tomorrow.

Our Culture:

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction and soul." Our properties are not a "one-size fits all". And neither are our team members. What makes L'Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The Offer:

Our Team Members are our most important asset and that's reflected in our benefits. L'Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

• 401K Plan with Employer Match
• Onsite Complimentary Parking
• Free Meals in EDR
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities and recognition programs

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Salary Description

$25.75 Hourly