Front Desk/Operations

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

About Alpha Fit Club
Your Role as Front Desk/Operations

Alpha Fit Club is a high-energy group fitness studio committed to delivering an unmatched
fitness experience. Our team is driven, passionate, and dedicated to building a strong
community.

As a Front Desk Associate, you’ll be the first face our members see, setting the
tone for their entire experience. You are responsible for providing exceptional service,
maintaining smooth day-to-day operations, and ensuring the studio runs efficiently. Your ability
to multitask, sell memberships and retail, problem-solve, and bring positive energy will
contribute to the overall success of the gym.

Key Responsibilities
Member Experience & Customer Service
Greet members with a warm, welcoming attitude
Assist with check-ins and class bookings
Provide information on membership options, promotions, and policies
Address member inquiries, concerns, and feedback professionally
Sales
Actively promote and sell memberships and class packages
Educate members on promotions, add-ons, and benefits to enhance their
experience
Operational Support
Maintain a clean, organized front desk and lobby area
Support trainers and coaches with class transitions and studio upkeep
Troubleshoot minor tech issues with check-in systems and class software

Qualifications & Skills
Strong interpersonal and communication skills
Sales-driven with the ability to upsell and close deals
Ability to multitask in a fast-paced environment
Comfortable with technology and gym management software
Passion for fitness and a team-oriented mindset

Schedule & Availability
Part-time positions available
Must be available for early mornings, evenings, and weekends as needed.

Why Join Alpha Fit Club?
Be part of a growing fitness community
Competitive pay and membership perks
A dynamic, supportive team environment