Front desk /Optometric Tech

Company Description Eye Rx Stone Ridge is a patient-focused eye care practice serving the Leesburg, VA community and surrounding areas. The team provides comprehensive optometric services, including eye exams, contact lens fittings, and management of common eye conditions. The practice emphasizes clear communication, efficient appointment flow, and a welcoming environment for individuals and families. Eye Rx Stone Ridge values collaboration among clinical and front desk team members to deliver a smooth and positive patient experience. The practice is committed to maintaining high standards of care, professionalism, and customer service.

Role Description This is a full-time, on-site Front Desk / Optometric Tech role based in Leesburg, VA. The role includes greeting patients, checking them in and out, managing appointment scheduling, and ensuring accurate collection of patient information and documentation. Daily responsibilities may involve answering phones, verifying insurance details, processing payments, and maintaining an organized and efficient front desk workflow. As an optometric tech, the individual may perform pre-testing, assist with basic clinical procedures, support the optometrist during exams, and help with contact lens training and optical tasks as needed. The role requires consistent collaboration with the clinical team to provide a smooth, friendly, and professional patient experience.

Qualifications

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• Candidates should possess strong interpersonal skills and a patient-centered approach to customer service.
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• Candidates should possess appointment scheduling and general medical office skills to manage patient flow and administrative tasks.
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• Candidates should possess foundational knowledge of optometry or optometric procedures, or demonstrate willingness to learn and be trained.
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• Candidates should possess clear and professional communication skills for interacting with patients, clinicians, and insurance or billing contacts.
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• Basic computer proficiency and comfort with practice management or EMR systems are beneficial.
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• Prior experience in an eye care or healthcare office setting is preferred but not required.
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• Ability to stay organized, multitask in a busy environment, and maintain attention to detail is important.
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• High school diploma or equivalent required; additional healthcare or optometric training is a plus.
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