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Front Desk / Party Host

Seekonk Grand Prix

Seekonk, MA

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JOB DETAILS
SALARY
SKILLS
Card Processing, Cleanroom, Communication Skills, Cook Dishes, Customer Support/Service, Food Quality, Food Safety, Food Services, Food and Beverage Industry, Housekeeping/Cleaning, Leadership, Lift/Move 50 Pounds, Mathematics, Multitasking, Operational Support, Operations, Organizational Skills, Point of Sale (POS) Systems, Problem Solving Skills, Quality Monitoring, Sales, Team Player, Time Management, Waitressing
LOCATION
Seekonk, MA
POSTED
1 day ago
Pay Rate: $16.00 / hour

Job Title: Party Host / Concessions & Front of House Cashier

Position Summary

Party Hosts / Concessions & Front of House Cashiers are the first point of contact for guests and play a key role in creating a fun, welcoming, and organized experience at the Family Entertainment Center (FEC). This position combines excellent customer service, cash handling, food and beverage service, and party coordination. Team members are responsible for maintaining a clean, friendly environment while assisting guests with admissions, ride tickets, concessions, and special events.

Key Responsibilities

Front of House & Cashier Duties
  • Operate all aspects of the point-of-sale (POS) system, including cash and card transactions, scanners, and ticketing systems.
  • Accurately process sales for ride tickets, attractions, food, beverages, and merchandise.
  • Maintain an accurate cash drawer and reconcile transactions at the end of each shift.
  • Answer guest questions and provide clear directions using knowledge of the facility layout, attractions, and policies.
  • Greet guests warmly and maintain a positive, welcoming presence at the front counter.
  • Maintain a clean and organized register and lobby area at all times.
Concessions Duties
  • Prepare and serve food and beverages according to company standards and food safety guidelines.
  • Restock concession items, supplies, and displays as needed.
  • Monitor food quality, portioning, and presentation.
  • Maintain cleanliness of concession areas including counters, equipment, and storage areas.
  • Follow all health, safety, and sanitation procedures.
Party Host Responsibilities
  • Host birthday parties and group events, ensuring guests have a fun and memorable experience.
  • Greet party families and guests, explain party schedules, and assist throughout the event.
  • Set up and decorate party rooms before events and clean and reset rooms afterward.
  • Serve food, cake, and beverages to party guests.
  • Coordinate timing with attractions and communicate with other departments to keep parties on schedule.
  • Engage with children and families in an enthusiastic, friendly manner.
Facility Cleanliness & Guest Experience
  • Maintain cleanliness throughout the facility, including lobby, party rooms, seating areas, and restrooms.
  • Assist with restocking supplies and maintaining overall facility presentation.
  • Monitor guest areas to ensure a safe, family-friendly environment.
  • Uphold company standards related to appearance, professionalism, and guest interaction.
Teamwork & Additional Duties
  • Work collaboratively with other team members, supervisors, and management.
  • Assist in opening, closing, and shift transition duties.
  • Perform other tasks as assigned to support daily operations.
Qualifications & Requirements
  • Friendly, outgoing personality with strong customer service skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong cash handling and basic math skills
  • Clear communication and problem-solving abilities
  • Must be well-groomed and maintain a professional appearance
  • Reliable, punctual, and team-oriented
  • Previous customer service, cashier, food service, or party hosting experience preferred but not required
Physical & Scheduling Requirements
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 lbs as needed
  • Comfortable working in a busy, high-energy environment
  • Must be able to work flexible hours, including evenings, weekends, and holidays
Why Join Our Team?
  • Fun, family-friendly work environment
  • Opportunities to develop customer service and leadership skills
  • Team-oriented culture with room for growth
  • Employee perks such as discounted or free attractions (if applicable)

About the Company

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Seekonk Grand Prix

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