Front Desk / Patient Coordinator

Vitana Pediatric & Orthodontic Partners

Shreveport, Louisiana

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Communication Skills, Customer Support/Service, Health Insurance, Multitasking, Organizational Skills, Presentation/Verbal Skills, Telephone Skills, Vision Plan, Writing Skills
LOCATION
Shreveport, Louisiana
POSTED
5 days ago
We are seeking a Front Desk staff to join our team. As a Front Desk staff, you will be the first point of contact for our guests and will be responsible for providing excellent customer service. If you are a friendly, outgoing individual who enjoys working with people, we encourage you to apply for this exciting opportunity. Fast-paced, boutique-style, pediatric dentistry practice looking to add an additional member to our front office team.

Requirements

Duties:

  • Greet and welcome guests as they arrive
  • Answer phone calls and direct them to the appropriate department
  • Manage the check-in and check-out process
  • Maintain a clean and organized front desk area
  • Patient scheduling / rescheduling
  • Respond to patient inquiries
  • Insurance verification

 

Skills:

  • Excellent communication skills, both verbal and written
  • Strong customer service skills
  • Ability to multitask and work in a fast-paced environment

 

Requirements:

  • High school diploma or equivalent
  • Dental receptionist: 2 years (Required)
  • Previous experience as a front desk agent or in a similar role preferred

 

Job Type: Full-time

 

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
$15 - $20 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

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Vitana Pediatric & Orthodontic Partners