We are seeking a friendly and professional Front Office Receptionist to be the first point of contact for patients in a busy medical practice. This role is essential in delivering exceptional patient service while supporting daily front office operations.
Responsibilities
Greet and assist patients and visitors in person and by phone
Manage a multi-line phone system and route calls appropriately
Schedule, confirm, and update patient appointments
Process patient check-in, records requests, and referrals
Maintain accurate electronic medical records and patient data entry
Collect payments and verify insurance information
Coordinate incoming/outgoing documents, faxes, and mail
Support chart management and daily clinic preparation
Keep reception and waiting areas clean and organized
Maintain patient confidentiality at all times
Requirements
1+ year of experience in a high public-contact role
Customer service or medical office experience preferred
Strong communication skills (written and verbal)
Ability to work in a fast-paced, high-volume environment
Remain calm and professional under pressure
Basic computer skills (Microsoft Windows and data entry systems)
High school diploma or GED required
Benefits
Medical, dental, and vision insurance
Paid time off (PTO) and holidays
Retirement plan options
Opportunities for training and cross-training
Career growth opportunities
Why Join Us
You’ll be part of a collaborative healthcare team dedicated to patient care, efficiency, and professionalism in a supportive medical office environment.
Apply now or reach out to learn more—we are currently accepting applications.